In order to credit or debit your Catalyx account by way of wire transfer, you will need your banking information to be verified. Should your banking information not be verified, please email us, and request this be done as soon as possible, in order to complete a wire transfer.

Once your banking information has been verified, you can initiate the wire transfer deposit, as follows.

Instructions for Wire Transfer Deposits:

  • Log into your Catalyx account. 

  • From the Main Menu, select "Wallets", then "Deposit", and "Wire Transfer".

  • Should this be your first time, a box will pop-up advising you that an account will be opened with our service provider, Prime Trust, in your name, in order to receive the funds via wire transfer, to your Catalyx account.

  • Please read the entire Prime Trust agreement provided, use the scrolling bar on the right hand side to see the entire document. Once completed, click on the box, indicating you have read and agree to the above User Agreement.

  • Type your name in the Signature box below.

  • And click "Continue"

Your information will then be submitted to Prime Trust for your account creation. Please note this process, can take anywhere from a few mins up to an hour to complete.

You will know the process is completed, when selecting the "Wire Transfer" deposit option, a box pops up with "Wire Transfer Instructions". This is the information you will require in order to send funds via wire transfer for credit to your Catalyx account.

You can either physically visit your local financial institution (Bank), with the banking information provided, to initiate this type of transfer, OR review your options available through your financial institutions online banking. Some financial institutions offer the option for wire transfers via online banking. Please check directly with your financial institution, for more information.

Please be advised that this process can take up to 5 business days, for the funds to reach your Catalyx account.

Instructions for Wire Transfer Withdrawals:

  • Log into your Catalyx account.

  • From the Main Menu, select "Wallets", then "Withdrawal", and "Wire Transfer".

  • Should this be your first time, a box will pop-up advising you to enter your bank SWIFT code. This information can be obtained from your bank, (should you not already know it), and once you have entered it, you will not be required to re-enter it again. a note will advise you that the SWIFT code has been saved.

  • Click Initiate Transfer

Your request will then be submitted to Prime Trust for completion.

Please be advised that this process can take up to 5 business days, for the funds to reach your bank account

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Should you have any questions or concerns, please email us.   

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