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FAQ

Frequently Asked Questions

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15 articles in this collection
Written by Customer Care Team
New Features

How to Connect Catalyx and Koinly

Simplify your tax reporting with the help of Catalyx & Koinly. Get Started for FREE!
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Written by Customer Care Team
Updated over a week ago
Registration Process

Personal Account Registration Process

How to Register for a Personal Account with Catalyx.
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Written by Customer Care Team
Updated over a week ago

Corporate Account Registration Process

How to Register for a Corporate Account with Catalyx
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Written by Customer Care Team
Updated over a week ago
Transaction Processing

Catalyx Now Offers Crypto Credit Card Purchases!

How to purchase Crypto with a Credit Card
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Written by Customer Care Team
Updated over a week ago

Fiat Deposits & Withdrawals

Information on how to process a Fiat deposit or withdrawal on your Catalyx Account
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Written by Customer Care Team
Updated over a week ago

Fiat Deposits & Withdrawals by Wire Transfer

Information on how to process a Fiat deposit or withdrawal via wire transfer to your Catalyx Account
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Written by Customer Care Team
Updated over a week ago

Cryptocurrency Transfers, Deposits & Withdrawals

Information on how to process a Crypto Transfer, Deposit or Withdrawal
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Written by Customer Care Team
Updated over a week ago

How to Process a Cryptocurrency Transaction

How to Buy or Sell Cryptocurrency on Catalyx
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Written by Customer Care Team
Updated over a week ago
Fees

Catalyx Fee Schedule

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Written by Customer Care Team
Updated over a week ago
Account Management

How to Protect Yourself from Fraud

Information on how to know if you are being frauded
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Written by Customer Care Team
Updated over a week ago

Updating your Account Information

Name, Address, Registered Email Address, Password, etc.
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Written by Customer Care Team
Updated over a week ago

Security

Tips on how to make your Catalyx account more secure, including how to setup 2 Factor Authentication (2FA).
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Written by Customer Care Team
Updated over a week ago
Listing on CatalX

Listing your Token on Catalyx

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Written by Customer Care Team
Updated over a week ago
General Information about Cryptocurrency

Information about Digital Currency

What is a Digital Currency? What are the different types of Digital Currency? What is Bitcoin?
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Written by Customer Care Team
Updated over a week ago
Other

Other Questions

Questions relating to Tax Reporting
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Written by Customer Care Team
Updated over a week ago